COMPLAINTS

RCI Financial Services Limited is committed to customer satisfaction and to treating customers fairly. An important part of this activity is to monitor and analyse customer complaints in order that appropriate actions are taken in individual cases, or more generally if that is required.

The most recent complaints data in respect of the brands managed by RCI Financial Services Limited is shown below.

Firm Name : RCI Financial Services Limited

Period covered: 1st July to 31st December 2016

Brands/trading names: Renault Finance, Nissan Finance, Dacia Finance and Infiniti Financial Services

COMPLAINTS

RCI Financial Services Limited is committed to customer satisfaction and to treating customers fairly. An important part of this activity is to monitor and analyse customer complaints in order that appropriate actions are taken in individual cases, or more generally if that is required.

The most recent complaints data in respect of the brands managed by RCI Financial Services Limited is shown below.

Firm Name : RCI Financial Services Limited

Period covered: 1st July to 31st December 2016

Brands/trading names: Renault Finance, Nissan Finance, Dacia Finance and Infiniti Financial Services

COMPLAINTS

RCI Financial Services Limited is committed to customer satisfaction and to treating customers fairly. An important part of this activity is to monitor and analyse customer complaints in order that appropriate actions are taken in individual cases, or more generally if that is required.

The most recent complaints data in respect of the brands managed by RCI Financial Services Limited is shown below.

Firm Name : RCI Financial Services Limited

Period covered in this report: 1st January to 30th June 2017

Brands/trading names covered: Renault Finance, Nissan Finance, Dacia Finance and Infiniti Financial Services